services

software solutions development

quality

support & maintenance

outsourcing and consulting

Tecnova develops IT solutions on world-class platforms

Adapted to the business needs of Tecnova's clients and integrated to the systems with which they operates. Although the technical capabilities and experience of their engineers that allows to successfully carry out projects of different nature, the greatest experience gained in these years has been in productive sectors like Telecommunications, Insurance, Retail and Government.

Tecnova's project portfolio covers a wide range, from commercial systems (such as e-commerce, e-payments, virtual stores, self-service kiosks), including middleware integration with legacy systems, to complex transactional systems that handle large volumes of data. In other words, Tecnova's skills can be structured as follows:

Applications and Processes Mobilization

Increasingly, solutions are built to meet the needs of field use, under various connectivity conditions and device specifications and operating systems.

 

Tecnova plays an active role defining and executing the best strategy to provide mobile capabilities to existing applications and developing new mobile applications expanding customers usability and achieving additional business benefits.

As companies evolve they require new information systems, platforms and hardware for their businesses

As business requirements change, existing systems need to be adapted and migrated to more complex solutions, where communication and interconnection between them is of outmost importance to increase the organization’s productivity and efficiency.

To support this evolution process, Tecnova offers the Software Integration and Platforms service, which, with the support of the technical capabilities of its team of professionals, enables the integration of different systems and platforms in a correct and orderly manner, regardless of the complexity or original supplier of these technologies, always seeking the most appropriate solution for the systems to interact with each other.

Each integration initiative is analyzed from a business perspective first followed by a technical solution to ensure the success of the process.

Tecnova has its own proprietary integration methodology, defining phases, steps and activities, which are followed by its technical specialists and where the client and the different organization’s stakeholders have an active role and play an important role in the development and success of the project.

Development Languages

  • JAVA/JEE use of Frameworks such as: Spring, Struts, JSF, Oracle ADF.  
  • Microsoft .NET: C#, Visual Basic, ASP.
  • C/C++
  • PHP
  • Databases Programming  (PL/SQL and Transact-SQL)

Oracle Products

  • Oracle Application Server / BEA Weblogic Server
  • Oracle WebCenter Portal / Site
  • Oracle SOA Suite
  • Oracle Business Process Management (BPM)
  • Oracle Data Integrator(ODI)
  • Oracle Identity Manager (OIM) / Oracle Access Manager (OAM)
  • Oracle Policy Automation (OPA)
  • Oracle HTTP Server (OHS)
  • Oracle Real User Experience Insight (RUEI)
  • Oracle Communications Billing and Revenue Management (BRM)
  • Oracle Application Integration Architecture (AIA)

IBM Products

  • IBM WebSphere
  • IBM MQ Series / IBM Data Stage / IBM Message Broker

Microsoft

  • Microsoft Visual Studio .Net
  • Microsoft SharePoint

Databases

  • Oracle DataBase
  • Microsoft SQL Server
  • IBM Informix and DB2
  • PostgreSQL
  • MySQL
  • Sybase

Other Brands / Technologies

  • JBoss Application Server
  • JBoss Fuse
  • CMS: Drupal and WordPress
  • Development of Mobile Solutions for iPhone, Android, whether native or using Frameworks like PhoneGap
  • Development of  Solutions in the Cloud: Azure
  • Control-M
  • MicroStretagy
  • INTEC’s Interconnect

Development Methodologies

Tecnova adheres to the industry’s best practices and methodologies, thus gaining better control of projects without interrupting the creative process of the solution. Tecnova’s application development organization has been awarded by CMMI with the international standard CMMI Level 3 accreditation, distinguishing Tecnova as one of the few companies in Chile with such accreditation. Thanks to the adoption of the CMMI processes, it is possible to obtain repeatable quality in the execution of projects, independently of the assigned work teams, managing requirements with controlled deadlines and aligned to the expectations of the client.

 

Waterfall

For traditional projects where each task is well defined and its duration can be estimated with certainty.

Unified Process (UP)

Tecnova uses this iterative and incremental development process when no single model is sufficient to cover all aspects of a system. UP enables partial implementation of an executable architecture baseline that serves to validate the architecture and act as a foundation for remaining development.

Agile

Tecnova uses this method for projects lacking precise definition for which requirements and solutions evolve through the collaborative effort of self-organizing cross-functional teams.

Quality: Functional Testing and Quality Assurance (QA Factory)

Tecnova's Testing Service consists of defining, planning and carrying out a process of formal validation of the correct functioning of a software application, ensuring that it meets all the requirements of use, functional, behavior and performance, further verifying that all elements of the system are properly integrated.

Through the execution of groups of tests it is sought to identify possible implementation failures, performance, quality or usability of a program. This is done through the support of methodologies, experience and specific knowledge (ISQTB certification), and automation testing tools:

Method

Support and Maintenance of Applications/Solutions

The Application Support or Mission Critical Systems service delivered by Tecnova adopts practices based on ITIL, allowing to ensure that the clients’ production systems work correctly and do not degrade in their performance, seeking to ensure the operational continuity of the business support systems.

Preventive Maintenance

  • Ensure operational continuity of critical client applications.

  • Propose and generate new monitoring mechanisms to ensure optimum application performance.

Evolutive Maintenance

  • Analyze, propose and apply improvements to applications.

  • Propose improvements to supported systems.

Corrective Maintenance

  • Provide immediate solutions in case of any occurrence in the supported applications.

The activities involved in the provisioning of this service correspond to:

Corrective Maintenance:

The Application Support and Maintenance service operates 24 hours a day, 7 days a week (24x7). There is also the mode of operation in alternative time (8x5), depending on the customer's needs.

staff augmentation services

consulting

Tecnova provides specialized IT staff augmentation services, technically qualified through a demanding internal process which allows us to provide a differentiated, timely and quality service.

Based on a thorough understanding of the client’s needs and requirements our team of consultants and experts select the right professionals best suited for the job and provide ongoing support from launch to completion of the contracted engagement, effectively complementing the project team and skill-set.

Benefits of Tecnova’s Professional Staff Augmentation Services are:


Provide specialized consultants with different required profiles and experience.

Flexible recruiting and hiring alternative avoiding costly personnel selection processes.

Contracts cover the specified duration of the project. If an extension is required, all the client needs to do is provide notice according to established SLAs.

Clients do not need to engage in activities that are not part of their core business, enabling to outsource these to people with the required knowledge.

Tecnova consultants can complement and leverage staff experience within the organization in the specific tool being developed or utilized.

Coverage of any absences due to special personnel leave or illness.

Leveraged by the technological expertise of its professionals/processes/projects as well as in-house experience gained in several business areas, Tecnova is capable of offering specialized Technical and Process Consulting services aimed at supporting its client base with knowledge and expertise to help them achieve their business objectives and goals.

Services offered by Tecnova include:


Process Modeling

Through the identification, diagramming and description of the different activities and tasks performed by a given process. The delivery of this service is supported by the use of specific tools.

Process Modeling and Development Processes Improvement and Quality

Through the identification and assessment of how work is done and adapting these processes to the industry’s best practices to optimize the way work is done.

Software and Integration Architecture

By defining or validating the technical design of a solution, with professionals specialized in Architecture and Development of Systems.

Requirements Specification

In order to attain agreement, consensus among the different LOB’s and clear definitions with the client regarding key aspects of the project, in a common language, and agreeing on the scope and boundaries of the project. This service is supported by CMMi standard processes institutionalized at Tecnova.

System Configuration and Installation

For certain specific platforms, different levels of installation, configuration, adaptation and integration services of of systems are offered, assigning teams of product expert consultants.